Ringkasan Bahasa Malaysia
Semak penyenaraian dan penjual sebelum membeli. Jangan anggap transaksi dilindungi kecuali DU2BAO2 Protection dipaparkan. Simpan bukti transaksi dan gunakan saluran pertikaian yang sesuai dengan segera jika terdapat penipuan, barangan tiruan atau masalah serius.
1. Before buying
Read the full listing, compare photographs, check seller disclosures, ask about defects/repairs/authenticity and confirm exactly what is included. For high-value goods, preserve screenshots and serial information where available.
2. Payment safety
Only assume DU2BAO2 Protection applies when the listing/checkout expressly displays it. Direct DuitNow/bank transfers and cash meetups are not covered by the Platform Protection process. Never share passwords, PINs or OTP codes.
3. Meet-up safety
Use a public, well-lit location, inspect and test the item before payment, and avoid carrying unnecessary cash. For luxury/high-value goods, consider suitable authentication or professional inspection.
4. Keep evidence
Keep the listing, messages, payment/checkout record, parcel tracking, photographs, serial/IMEI/date-code details and unboxing/packing evidence where appropriate.
5. Complaints and protected disputes
Use Report this listing for marketplace safety concerns. For an eligible Protected Checkout transaction, also use Raise Dispute / Return & Refund within the applicable Protection Window when available.
6. Serious fraud or crime
DU2BAO2 may preserve records and cooperate with competent authorities. Users should consider the appropriate bank, payment provider, police, KPDN, TTPM or other competent channel depending on the issue.